Should I Use Video on My Website (And Where Should It Go)?

If you’re investing in video, one of the most important questions to answer is: should I use video on my website — and where exactly should it go?

The short answer is yes. Used correctly, video can significantly improve engagement, build trust, and increase conversions. But simply adding a video to your website isn’t enough — placement and purpose matter just as much as the content itself.

In this guide, we’ll break down where video works best on a website, what types of videos to use, and how to make sure your video actually delivers results.


Quick Answer: Should You Use Video on Your Website?

Yes — video can improve how long visitors stay on your site, help them understand your offering faster, and increase the likelihood that they’ll take action.

However, the key is placing the right video in the right place, with a clear purpose.


Why Video Works So Well on Websites

When someone lands on your website, they are usually asking:

  • What does this business do?
  • Can they help me?
  • Can I trust them?

Video answers these questions quickly.

Compared to text, video:

  • Communicates faster
  • Builds emotional connection
  • Shows real people and environments
  • Reduces confusion

This is why websites with video often see higher engagement and better conversion rates.


The Best Places to Use Video on Your Website

Not every page needs a video — but some pages benefit significantly from it.

Here are the most effective placements:


1. Homepage (Most Important Placement)

Your homepage is your first impression. A strong video here helps visitors understand your business within seconds.

Best video type:

  • Brand overview video

What it should include:

  • Who you are
  • What you do
  • Who you help
  • Why you’re different
Homepage Video Goal Why It Matters
Immediate clarity Visitors understand your business quickly
Build trust Seeing people creates credibility
Increase engagement Keeps visitors on the page longer

Ideal length: 60–90 seconds


2. Service or Product Pages

These are key conversion pages. Visitors here are evaluating whether to work with you.

Best video types:

  • Explainer videos
  • Product demonstrations

These videos should:

  • Clearly explain your offering
  • Answer common questions
  • Show how your service works
Benefit Impact
Reduces confusion Fewer unanswered questions
Speeds up decision-making Visitors understand faster
Supports sales Reinforces your value

3. About Page

The About page is where visitors decide whether they trust you.

Best video type:

  • Founder or team introduction video

This is your opportunity to:

  • Show personality
  • Explain your story
  • Build connection

People connect with people — not just text.


4. Case Study or Testimonial Pages

These pages are powerful for converting interested visitors into leads.

Best video types:

  • Customer testimonials
  • Case study videos

These should show:

  • Real clients
  • Real problems
  • Real results
Why It Works Result
Social proof Builds confidence
Real-world examples Makes your service tangible
Authentic voices Increases trust

5. Landing Pages

Landing pages are designed to drive a specific action — such as booking a call or signing up.

Best video types:

  • Short explainer video
  • Offer-specific video

A good landing page video:

  • Focuses on one message
  • Supports the call to action
  • Removes friction

Tip: Place the video near the top of the page for maximum impact.


6. FAQ or Support Pages

Video is excellent for answering common questions.

Best video types:

  • How-to videos
  • Short tutorials

These videos help:

  • Reduce support queries
  • Improve customer experience
  • Save time for your team

Where Video Doesn’t Always Work

Video is powerful — but it’s not always necessary.

Avoid adding video:

  • Just for the sake of it
  • On pages with very simple information
  • If it slows down page load speed
  • Without a clear purpose

Every video should earn its place.


How Many Videos Should a Website Have?

You don’t need dozens of videos to get started.

A strong setup could include:

Priority Video Type
Essential Homepage brand video
Essential 1–2 testimonials
High value Explainer video
Optional About video
Optional Support or FAQ videos

You can expand over time as your strategy develops.


Best Practices for Website Video

To get the most from video on your website, follow these principles:

1. Keep It Focused

Each video should have one clear purpose. Avoid trying to cover everything at once.


2. Optimise for Silent Viewing

Many users watch without sound. Use:

  • Subtitles
  • On-screen text

3. Use a Strong Opening

The first 5–10 seconds matter most. Clearly state what the video is about.


4. Include a Clear Call to Action

Always guide the viewer toward the next step:

  • Contact us
  • Book a call
  • Learn more

5. Ensure Fast Loading

Use proper hosting (e.g. Vimeo, YouTube, or optimised embeds) so your site speed isn’t affected.


Common Mistakes to Avoid

Many businesses make these mistakes when adding video to their website:

  • Placing video too low on the page
  • Making videos too long
  • Not including a call to action
  • Using poor-quality audio or visuals
  • Forgetting mobile optimisation

Fixing these can dramatically improve performance.


How Video Improves Website Performance

When used correctly, video can improve key website metrics:

Metric Impact of Video
Time on page Increases
Bounce rate Decreases
Conversion rate Increases
Engagement Improves

These improvements can also support your overall SEO performance.


Final Thoughts

Video is one of the most effective ways to improve how your website performs — but only when used strategically.

The right video, in the right place, with a clear purpose can:

  • Help visitors understand your business quickly
  • Build trust faster
  • Increase enquiries and conversions

At Opus Media, we help businesses create human-led storytelling that works not just as content, but as a practical tool for growth.

If you’re thinking about adding video to your website, start by asking:

What does my visitor need to understand in the first 60 seconds?

That answer will guide everything else.